Governance applies across all phases.
Targeting & Risk Scoping — Define approved departments, difficulty level, timing windows, and "do-not-target" groups. Confirm legal/HR guardrails and escalation paths.
Scenario Design (Realistic, Not Abusive) — Create business-relevant scenarios aligned to the client environment without coercive or harmful content.
Controlled Campaign Execution — Launch from client-approved sending infrastructure/domains with safe landing pages. Monitor live with a kill switch and escalation procedures.
Safe Telemetry & Reporting — Measure click/report/repeat exposure using minimal data. No real credentials are collected or stored—ever.
Remediation & Continuous Improvement — Role-based micro-training, executive reporting, and remediation actions; repeat with progressive difficulty.